moving and relocation companies: fair choices, fewer surprises
Moving is logistics plus trust. The problem: estimates shift, hours stretch, valuables risk dents. The solution: verify, document, and set boundaries before the truck arrives.
What to compare
Line up the facts so each bid speaks the same language.
- Licensing: DOT/MC numbers you can look up, not just a logo.
- Estimate type: binding, non-binding, or not-to-exceed - know which rules your final bill.
- Coverage: basic valuation vs. full-value protection, and deductibles.
- Stairs, long-carry, shuttle, and fuel: are they priced in or "extra"?
- Crews: background checks, training, and who shows up on move day.
Pause - ask how they handle elevator outages or rain. Specifics reveal culture.
Simple prep that prevents drama
- Inventory rooms; tag fragile or high-value items.
- Photograph furniture condition and corners in hallways.
- Reserve elevators and loading zones in writing.
- Confirm COI needs with building management.
- Get the foreman's name and a day-of contact.
Real-world moment: a crew in Denver wrapped a piano but flagged an icy walkway; we salted, they adjusted the ramp angle, and the piece cleared the stoop without a scrape - ten extra minutes, zero damage.
Red flags
- Cash-only deposits or vague "seasonal" surcharges.
- No in-home/video survey yet oddly precise quotes.
- Refusal to list exclusions on the paperwork.
Fairness is simple: clear scope, transparent rates, and timely communication. If a company explains trade-offs plainly, you can choose with confidence - and move on with your life.